Sign in to your account in Outlook Web App ( ). Use this method if you want to view and manage the email for the shared mailbox in its own browser window.
Open a shared mailbox in a separate browser window To remove it, right-click the shared mailbox, and then select Remove shared folder. You also can remove the shared mailbox from your Folder list. You can expand or collapse the shared mailbox folders as you can with your primary mailbox. The shared mailbox displays in your Folder list in Outlook Web App.
In the Add shared folder dialog box, type the name or email address of someone who has shared a mailbox with you, and then select Add. Right-click the Folders dropdown in the left navigation pane, and then choose Add shared folder.ģ. Sign in to your account in Outlook Web App ( ).Ģ. In addition, after you complete this task, the shared mailbox and its folders are displayed in the left navigation pane each time you open Outlook Web App ( ).ġ. If you want to monitor the email from your primary mailbox and the shared mailbox at the same time, use this method.
This how-to will cover the main tasks in accessing the shared mailbox:Īdd a shared mailbox so it displays under your primary mailbox If you feel that you should be included in a specific group, please submit a HelpDesk ticket requesting access. Important: WNPA IT has to create the shared mailbox and add you to the group of users before you can use it. You can also use the shared mailbox as a shared team calendar.
Why use shared mailboxes? A shared mailbox makes it easy for a specific group of people to monitor and send emails from a public email address like or When a person in the group replies to a message sent to the shared mailbox, the reply appears to be from the shared mailbox, not from the individual person. If you have full access permission to a shared mailbox that appears in the address book, you can use Outlook Web App or a desktop version of Outlook to open that mailbox.
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